SLES Program · Hospitality
Brew Like a Barista
Gain real café experience while building confidence and workplace skills in a supportive environment.
Program overview
Brew Like a Barista is a hands-on program designed to introduce participants to the fundamentals of coffee preparation and café operations. Participants learn how to prepare basic coffee beverages, operate equipment safely, and interact with customers in a structured and supportive environment.
Why it helps
A practical introduction to hospitality in a structured, supportive setting. It creates a pathway into café environments and builds transferable skills — communication, teamwork and responsibility — valuable across many employment settings.
What participants gain
- Confidence in using café equipment
- Basic coffee preparation skills
- Communication and customer interaction
- Understanding of workplace expectations
- Greater independence in completing structured tasks
What you'll cover
Coffee preparation
- Introduction to coffee machines
- Basic coffee making (espresso, milk-based drinks)
- Milk texturing (introductory level)
Equipment & safety
- Safe use of coffee machines
- Cleaning and maintenance
- Understanding workplace safety
Customer interaction
- Greeting customers
- Taking simple drink orders
- Communicating clearly
Workplace roles
- Barista
- Assistant
- Customer service
- Cleaning and setup
Teamwork & workflow
- Working in a team environment
- Following instructions
- Completing tasks within timeframes
How it runs
Length
10-week term-based program. Participants can continue into other programs over time.
Each week
2 sessions per week, 5 hours per session, in a supportive small group.
A typical session
Structured learning and practical activities, with facilitated breaks built in.
Breaks
A 45-minute lunch break and two 15-minute tea/coffee breaks — all supervised and facilitated to support social interaction and peer engagement.
Programs are delivered as non-accredited employment and skills development programs.
About
School Leaver Employment Support (SLES)
Structured pathways supporting independence, confidence, and workplace readiness.
About the program
The School Leaver Employment Support (SLES) Program is designed to support NDIS participants and school leavers in developing practical life, community, and employment skills through structured, hands-on learning experiences.
Programs focus on building confidence, communication, independence, teamwork, workplace participation, and community engagement in supportive real-world and simulated environments.
Program structure
Participants enrol into structured 10-week term-based programs and may continue progressing through multiple programs over time based on their goals, interests, and support needs.
Programs are delivered in supportive small-group environments with practical learning activities, workplace simulations, community participation, and routine-based skill development.
Participant outcomes
Participants may develop:
- Workplace confidence and communication skills
- Teamwork and social interaction skills
- Independence and daily living skills
- Community participation and travel confidence
- Workplace readiness and employability skills
- Confidence participating in structured learning environments